We gathered senior lawyers, thought leaders and innovators, many connected with technology and financial services for a roundtable discussion, conducted via Webex, to take the temperature of the current economic and social changes imposed by trade differences and COVID-19 and to peer into the future for Hong Kong and its place in a newly-calibrated world.
One of the many significant and important themes that emerged was how firms were innovating how they conducted business. Some signalled that they were adopting more permanent flexible work arrangements for staff, or at least making sure that they were ready if a situation like this occurred again.
It was evident that a "play book" for this potential transition is needed, dealing with employment issues, tech upgrades, operations, regulatory engagement and structural adjustments. Read on where we map out the essentials of the "play book":
- Employment and resourcing
- Technology upgrades and procurement
- Outsourcing
- Electronic execution
- Data protection