King & Wood Mallesons (KWM) is delighted to announce its next phase of development in strengthening its client service offering with Hong Kong-based partner Hao Zhou taking on the newly created role of Managing Partner, Clients in the Hong Kong office, effective 1 January 2019.
This development is part of the firm-wide initiative to improve the client experience at every level and ensuring consistent service delivery of the highest quality. In this role, Hao will be responsible for further developing the strategy in client relationship management for Hong Kong, leveraging our exceptional PRC and international network to assist clients with their global business ambitions.
This initiative will also link together the management and the partnership across the Hong Kong, Guangzhou and Shenzhen offices in the Greater Bay Area to identify and set priorities for target and prospective clients, key practices and sectors for development, as well as implementing new ways to deepen and manage existing client relationships.
Zhang Yi, Chairman of KWM China Management Committee said, "Client service excellence is one of the key pillars of our business model and is critical to our globalisation strategy. We are very fortunate to have a client base involving some of the largest, most influential and innovative players in Asia and globally. Our next step is to focus on attracting and maintaining the best clients and deliver the highest quality legal work and service level."
Hayden Flinn, the Co-Chief Executive of KWM Hong Kong added, "Hao has been instrumental in developing our strategy in building the Hong Kong debt capital markets practice, which now enjoys a market leading reputation. His experience in client development will be valuable in propelling our firm into the next phase of development."