16 March 2020

KWM COVID-19 response: new working arrangements for Australian offices

COVID-19 is a rapidly evolving situation impacting us all as we seek to protect the health, wellbeing and safety of our people, our clients and the broader community while managing the broader business implications.

At KWM we are introducing new working arrangements across all of our Australian offices.  From today, our offices will be open, but on a limited basis. We have asked all of our people in Australia to work remotely until further notice unless working in the office is absolutely essential for client matters where a physical presence is required and there are no appropriate alternative arrangements.

There will be a transition period over the next couple of days as we help our people and our clients prepare for this change and we will continue to review our position as the situation evolves.

What this means for you

  • We have the capability to provide our clients with a ‘business as usual’ service and are hopeful that any disruption can be managed and kept to a minimum.
  • Essential in person client meetings may still proceed, although we are aware that many of our clients now have restrictions on their people attending external meetings. Wherever possible we will provide alternative teleconference or webex/zoom arrangements.
  • We will have additional registration requirements for all visitors attending meetings on our premises. Clients and visitors who have travelled overseas within the past 14 days, come into close contact with a suspected or positive case of COVID-19 or are showing symptoms will be asked to conduct meetings by phone or video, rather than face-to-face.

Your relevant KWM partner or contact will be in touch about any upcoming meetings to confirm arrangements in light of these new measures, and to understand any restrictions that you and your business may have. 

Supporting you and your business

We want to assure you that while working remotely we are committed to maintaining our high-quality client service levels (including confidentiality) at all times. We have tested our systems and infrastructure and we are confident that we can continue to support you and your teams as you would expect from us. Your KWM contacts remain accessible via email and phone and are committed to helping you with your needs.  

If you have any questions about our business continuity response plan we would be happy to share our learnings from this situation with you or anyone from your organisation. We also have a cross-practice and sector team of experts who are considering the legal and commercial implications of COVID-19 for businesses so please feel free to contact Berkeley Cox, or Renae Lattey, Managing Partner, Clients, if you require any assistance.

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