Welcome to Directions 2019: Navigating a New Order
Throughout 2019, corporate Australia has been busy navigating a new order and searching for its new recipe for trust.
In our 2018 Directions Report issued in March 2018, we reported on the emergence of building trust as a top priority for Australian companies and Boards, based on the increasing proportion of a business’ value residing in intangible assets (such as brand, market position, business systems and knowledge). We also commented on the impact of a trust deficit, and proposed our “new recipe” for trust.
Since then, and with the impacts of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry are still being felt, our 2019 Directions Survey reveals that corporate Australia continues to search for its new recipe for trust; the pursuit of which has been complicated by a wave of more activist regulatory intervention and enforcement actions, dramatic media headlines and pointed political commentary – generally focused on mistrust.
We explore these themes and more in this special edition of On Board, which unpacks the results of our 2019 Directions Survey.